Exceptional Mechanic Establishment. By far the best mechanics I've worked with in my 30+ years of having my vehicles serviced. Not only do they only fix what needs to be fixed but also find out how and why what they fixed happened in the first place in order for it not to happen again. Also being the best prices around don't hurt either. Greatly Appreciative of the whole crew. Finally found my lifelong Mechanics!!!
I would like to highly recommend Penguin Auto team as they are highly professional and reliable, have exceptional mechanic service and great customer service. I came to Penguin Auto after a dealer company first failed to see any problem with my car during a periodic check up, and then, few weeks later, when the problem was obvious, misdiagnosed the problem. Penguin Auto team not only fixed that particular problem, but also found what may cause problems in the future and fixed it as well - all for a very reasonable price. I am very grateful to the Penguin Auto team for extending my favorite car's life!
Mohammad was prompt and gave me a great car at a very good price!
I recently purchased a vehicle from Penguin Auto, and I cannot recommend them enough. Mohammad went absolutely above and beyond to accommodate all of my questions and concerns. Penguin has far exceeded all my expectations and I will definitely be using them for all my future automotive work.
Not only was the service impeccable, but the pricing was fair and transparent. There were no surprise charges, and I felt confident that I was getting excellent value for the investment in my car's maintenance.
I’ve been here two times to get my car worked on, Very good owners, and very respectful people who work here and who work on the vehicles highly recommended going here! Very open and honest about issues or help you might need as well as providing lots of knowledge in the market of vehicles and the repairing.
Very satisfied and happy with the service I have been receiving from Penguin Auto. Extremely helpful staff, very kind and positive, keeps you informed, follows up regularly. Pricing is also VERY ideal compared to other places; they keep you informed about all the pricing details as well. I have started to get service from Penguin Auto last year and I plan to be their regular customer in my time in Madison. HIGHLY RECOMMENDED!! I am not an experienced 'snow driver' and was very worried about the upcoming winter. But thanks to Penguin Auto and their support, I feel more confident in having a car and driving in winter knowing I can consult them anytime and they provide me with the best service.
Very pleased with the experience. My daughter is happy with her new used car. Owner is a young man who hustles, provides excellent follow through and genuinely seemed to care about customer satisfaction.
The Mercedes I bought on line was as good or better than represented! I talked to Mohammed , (the owner) a few times about the car. He allowed me to delay picking up the car and payment because of weather and flight problems. Thank you. He called three days after I left Wisconsin to check on my 1200 mile trip home which was successful. 3 weeks later, he called again to make sure everything was still satisfactory. He also arranged for me to get an owners manual which was not in the car. Very pleased. Thank you Mohammed!! Great price and car!
Purchased a great car from Penguin Auto. There were a couple small issues but they were fixed promptly. Mohammad was great!
I recently purchased a used car from Mohammad at Penguin Auto and cannot say enough good things about the experience. One of the best customer service experiences I have had, buying a car or otherwise. Will certainly be back for any service I may need, and cannot recommend them enough.
Highly recommend buying a car from Penguin Auto!!!! They are very, very nice and helpful through the whole process! They are very trustworthy, which is huge when it comes to buying a vehicle- it made us that much more confident in buying from them. They are fair on pricing and transparent about everything you need to know about the vehicle! Their communication was far beyond my expectations! They make the buying and transferring process easy and smooth. Couldn’t recommend them more!
Got a great car, had some concerns after purchase and they were dealt with immediately. Would definitely recommend buying a vehicle from here. Thanks guys
My experience with Penguin auto was nothing short of fantastic. Not only have they been in exceptional fleet Mechanic for my company vehicles, but they have also done a spectacular job when it comes to my personal vehicle as well. I would fully trust them with any of my friends or families, vehicles that need any type of repair.